Privacy Policy
Who we are
Chappelow Sports Turf Ltd is committed to protecting and respecting your privacy.
This policy explains how we collect, use and store personal information when you visit our website at www.chappelowsportsturf.co.uk, contact us via our enquiry form, or email us directly.
Chappelow Sports Turf Ltd is the data controller and is responsible for your personal data.
Contact details:
Chappelow Sports Turf Ltd
Calder Farm
Sands Lane
Mirfield
West Yorkshire
WF14 8HJ
T: 01924 493359
F: 01924 492525
E: info@chappelowsportsturf.co.uk
What information we collect
We may collect and process the following information:
Information you provide to us
When you contact us through our website or by email, you may provide:
- Name
- Company name
- Email address
- Telephone number
- Any other information you choose to include in your message
Information we collect automatically
When you visit our website, we collect certain information automatically through Google Analytics, including:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type
- General geographic location (not precise)
This data is anonymised and used for website performance and improvement only.
How we use your information
We use your information to:
- Respond to your enquiries
- Provide information you have requested
- Improve our website and user experience
- Understand how visitors use our website
- Maintain the security of our website and systems
We do not sell, rent, or trade your personal information to third parties.
Legal basis for processing
Under UK data protection law, we rely on the following lawful bases:
- Legitimate interests – to respond to enquiries and improve our website
- Consent – where you have chosen to contact us or accept cookies
Google Analytics and cookies
We use Google Analytics to understand how visitors use our website.
Google Analytics collects information such as pages visited, time spent on the site, and general location. This information is anonymised and does not identify you personally.
You can opt out of Google Analytics tracking by disabling cookies in your browser settings.
For more information, see our Cookie Policy
How we store your information
Information submitted through our website or via email is stored securely within our email systems and internal records.
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
We only keep your information for as long as necessary to respond to your enquiry or maintain business records.
Sharing your information
We may share your information with trusted service providers who help us operate our website and email systems (such as website hosting providers and Google Analytics).
These providers are required to keep your information secure and only use it for the purposes we specify.
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict how we use your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@chappelowsportsturf.co.uk
Links to other websites
Our website may contain links to other websites. This privacy policy only applies to our website. We are not responsible for the privacy practices of other sites.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.